360Connect · Core Engine

One WhatsApp inbox.
Run sales & support as a system.

Turn conversations into structured follow-ups, pipelines, automation, and retention — with team visibility built for accountability.

Part of the 360 ecosystem: Reach → Track → Engage → Convert & Retain
Where it fits

The conversion & retention layer in the closed loop.

360Connect ensures every lead is followed up, every conversation is tracked, and every team action is visible — so growth becomes repeatable, not random.

  • Shared Team Inbox
  • Pipeline & Assignments
  • Follow-ups & Automation
  • Retention & Reporting
The Phygital Flow

How data flows into WhatsApp.

1

Acquire

Flyers & GamesAdv capture leads.

Convert (360Connect)

Auto-routing, pipelines & follow-up.

3

Attribute

GoWhere proves the ROI.

What you get

A WhatsApp system that actually closes.

Shared Team Inbox

One inbox for sales and support — assign owners, tag conversations, and keep accountability clear.

Pipelines that close

Turn chats into stages (New → Qualified → Won) with ownership, next steps, and consistent workflows.

Follow-up automation

Reminders, re-contact rules, and SLA discipline — so leads don’t die in spreadsheets.

Performance visibility

Track response time, conversion progress, and agent activity — improve weekly, not randomly.

Best for

Teams that need consistent follow-up.

  • Multi-agent WhatsApp sales teams
  • Brands running promos that need faster follow-ups
  • Clinics / Education / Property / Automotive inquiries
  • Businesses that want response standards & accountability
  • Any team that needs measurable conversion workflows
Recommended stacks

Powered by the ecosystem.

360Connect is strongest when connected to reach, attribution, and intent capture — so every channel feeds a measurable follow-up system.

360Connect + GoWhere

Track QR scans → capture intent → route leads into WhatsApp follow-ups with attribution visibility.

Track Convert Retain

360Connect + GamesAdv

Turn engagement into qualified leads → automate follow-ups for conversion and retention.

Engage Capture Convert

360Connect + Sonic Hook

Increase recall → improve response rates → make every campaign convert better across channels.

Recall Response Conversion
Recommended

Full ecosystem rollout

Flyers (Reach) → GoWhere (Track) → GamesAdv (Engage) → 360Connect (Convert & Retain)
Sonic Hook amplifies recall across every step.

Reach Track Engage Convert Recall
Built for accountability.
Serving 1,200+ businesses since 2007 — designed for repeatable rollouts, not one-off campaigns.

Ready to build a WhatsApp system that actually closes?

We’ll assess your footprint and propose a measurable rollout — including eligibility for RM5K Digital Rollout Credits.