Reach your audience. Move them to action.

Managed WhatsApp campaigns through Mass Blast, Local Action and Official routes.

You bring the audience, offer and objective. We help prepare the message, confirm the route, manage delivery and reconcile the records. SMS is available as a separate service.

Local Action · HKTDC event registration and Resorts World Genting recruitment samples
Choose by campaign objective

Three routes.
Three different jobs.

Choose around the audience, sender identity and action you want the message to support.

Mass Blast

Broad reach. Lower credit use.

Promotions, announcements and awareness campaigns where broad coverage is the priority.

Sender
Mixed campaign sender IDs; specific numbers are not selectable.
Format
Text, image with caption, or document.
Action
A link within the message copy.
Local Action

A local sender. A clear next action.

Offers, event invitations and enquiry campaigns that need an easy next step.

Sender
Campaign-assigned Malaysia +60 number, subject to availability.
Format
Supported media, caption and tappable CTA buttons.
Action
Registration, website visits or a direct enquiry.
Official

Send through your brand.

Formal brand communication through an eligible WhatsApp Business Platform setup.

Sender
Your approved business display name.
Format
Approved WhatsApp message templates and supported buttons.
Setup
Account, template and audience eligibility reviewed before launch.

Local Action uses a campaign-assigned +60 sender. Official uses your approved business identity. The route and supported format are confirmed before scheduling.

A managed service

You brief us.
We prepare, send and report.

One coordinated process covers the campaign preparation, execution updates and closing records.

  1. Brief
  2. Route
  3. Proof
  4. Schedule
  5. Deliver
  6. Reconcile
01

Audience preparation

Filter the campaign list and identify active WhatsApp numbers before sending.

02

Message & media preparation

Polish the copy and prepare supported images, video or documents for the agreed route.

03

Sample approval

Review and approve a campaign sample before the full send begins.

04

Managed execution

Coordinate the selected route, material readiness and campaign schedule.

05

Progress notifications

Receive WhatsApp updates on the campaign’s execution and completion.

06

Report & reconciliation

Close the campaign with delivery records, credits used and the remaining balance.

One prepaid Reach Credits wallet

Use the balance across campaigns.

Select the route for each campaign. Credits are deducted for successfully delivered messages at the applicable route rate, with the closing balance reconciled in the campaign record.

Review plans in your proposal ↗
Campaign Delivery & Reporting System

See what was delivered.
Know what was used.

CDR · Supplied reporting sample with masked recipient numbers

A campaign ends with a record you can review.

  • Campaign progressWhatsApp execution and completion updates.
  • Delivery summaryThe selected route and final delivered-message count.
  • Recipient appendixDelivery records with recipient numbers masked.
  • Credits statementOpening balance, credits used and closing balance.

The visual shows a supplied sample report. Its figures illustrate the format. Delivery records and customer response tracking are separate; link interactions and submitted actions need an agreed tracking setup.

Published campaign examples

Real messages.
Different campaign jobs.

The examples show sender and message formats. They are not promises of response or sales.

Mass Blast · Mah Sing and Nissan campaign samples
Local Action · Shown above

HKTDC & Resorts World Genting

Event registration and recruitment campaigns with Malaysia +60 sender identities and tappable actions.

Mass Blast · Shown here

Mah Sing & Nissan

Property-event and automotive promotional messages showing mixed campaign sender IDs and links within the copy.

Explore more campaign work →
After the message

Give attention
a useful next step.

Choose the destination and follow-up the campaign needs. The selected proposal confirms which services are included.

Campaign destination · GoWhere

Bring the offer and action together.

A suitable existing website or a GoWhere campaign page gives customers the details and next action. Selected Reach Plans include a GoWhere Lead Campaign.

Explore campaign pages →
Customer operations · 360connect

Continue after the response.

Use shared conversations, structured intake and configured follow-up. Confirm the enquiry destination, platform access and workflow implementation separately.

Explore 360connect →
Connected campaign planning

Plan the whole response route.

Agree how a message leads to a visit, registration or enquiry, who receives it and which records will be available.

Explore campaign follow-up →

A campaign-assigned sending number does not automatically connect replies to your business Inbox. The CTA, destination and any hand-off are agreed for the selected route.

A separate messaging service

Need an SMS campaign?

SMS marketing is scoped separately from the three WhatsApp routes above. Share the audience, message and timing so the delivery and reporting requirements can be reviewed.

Explore SMS Marketing →

SMS experience includes campaign support for a global luxury fashion and beauty maison. Client identity remains confidential.

Useful details

Before we begin.

Is 360 Reach the same as a 360connect subscription?

360 Reach is a managed campaign delivery service. 360connect is a separate platform for customer conversations and business workflows. Follow-up automation is separately scoped when it is part of the brief.

Who provides the audience list?

Campaigns use your customer, prospect or member database, or a list you are lawfully authorised to use. The audience, permissions and intended message are reviewed before confirmation.

Will my existing WhatsApp number be used?

Mass Blast and Local Action use campaign-assigned senders rather than your existing business number. These senders are not permanent or client-owned. Official uses an eligible WhatsApp Business Platform setup under your business.

Does Official automatically include a verification badge?

No. An approved business display name does not automatically confer a verification badge. Account, template and audience requirements are confirmed during onboarding.

Are delivery, leads or sales guaranteed?

No. Submission to a sending system is not confirmation of final delivery. Delivery depends on the route, recipient status, list quality, content and platform conditions. Leads and sales also depend on the offer and follow-up. Reporting and credit reconciliation use the final delivery status.

Can I use my existing website?

Yes. A suitable existing website or registration page can be the destination. GoWhere, additional tracking and 360connect follow-up are confirmed separately in the selected scope.

Let’s talk

Bring us the audience.
We’ll help shape the campaign.

Share your objective, audience list, message and preferred timing. We’ll help define the route and scope.

Project reference